WeCool Pty Ltd is committed to the open and transparent management of your personal information in line with our obligations under the Privacy Act 1988. That means we respect your privacy, we don’t share your information with other parties, and we don’t spam people.
Personal Information
Personal information about visitors to our website is collected only when knowingly and voluntarily submitted. You can choose not to provide certain information, but then you might not be able to take advantage of some of the website features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our services, and communicating with you.
Automatic Information
We receive and store certain types of information about you, when you visit our website and we may automatically collect information about: your computer’s operating system; your computer’s browser type and capability, your computer’s Internet Protocol (IP) Address and geolocation; pages visited on our site, including how you were referred to each page; and web page usage statistics, including the time spent on each web page.
Collecting information on Rental and Hire Customers
When you partake in rent and hire services with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below. Rental and hire registration may include submitting your name, email address, address, telephone numbers, and selected option for receiving updates and promotional material and other information. You may access this information at any time by requesting it from us by email via corey@wecool.com.au
Credit Card Details
Credit card details are never collected and stored by this website.
Direct marketing
We will only ever send you direct marking communications that are consistent with our obligations under Australian Privacy Laws Chapter 7: APP 7 To help us make e-mails more useful and interesting, we may receive a confirmation when you open e-mail from us if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please contact us to adjust your account to reflect. We will only use your information for direct marking (advertising, special offers, updates etc.) if you have given express or implied consent to receive it.
Use or Disclosure of Personal Information
Disclosure of your personal information will only be made in accordance with Australian Privacy Laws Chapter 6: App 6 If we do disclose your personal information it will only be for the primary purpose for which it was collected or for a related secondary purpose where you would reasonably expect us to disclose the information. We may disclose your personal information in any other way that is required or authorised by you or the law. We may disclose your personal information, with consent, for the purpose of carrying on our business as an online retailer and any other related activities that you may expect from us. Typical situations where your consent will be implied include, but are not limited to disclosure to third parties that provide services such as our payment gateway, marketing, logistic and technology support which are required to fulfil a transaction.
Security
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Problems or questions
If we become aware of any ongoing concerns or problems with our website, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Online Privacy Policy, or you have a problem or complaint, please contact us. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website; https://www.oaic.gov.au